Problem with customer service ticketing system
Incident Report for Seravo
Resolved
This incident has been resolved.
Posted Feb 22, 2024 - 12:46 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Feb 22, 2024 - 11:09 UTC
Identified
We are currently experiencing partial outage in customer service ticketing tools.
Posted Feb 22, 2024 - 09:34 UTC
This incident affected: Customer Support E-Mail Delivery via Intercom.