We are currently experiencing outages in our customer messaging systems.

Incident Report for Seravo

Resolved

This incident has been resolved.
Posted Oct 21, 2024 - 12:19 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 21, 2024 - 10:41 UTC

Identified

Our customer service messaging system is currently suffering outages causing delayed customer service responses.
Posted Oct 21, 2024 - 10:23 UTC
This incident affected: Customer Support E-Mail Delivery via Intercom and Intercom Chats and Posts.