Third party DNS problem

Incident Report for Seravo

Resolved

The problem is resolved.
Posted Jun 19, 2025 - 05:44 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jun 19, 2025 - 05:22 UTC

Identified

We have noticed a third party DNS problem which causes some sites being unreachable or responding slow. Domains using Avoki as their registrar with AWS DNS are currently not resolving properly.

The problem will be resolved automatically after the DNS problem is fixed. This does not affect the sites that use the DNS service provided by Seravo.
Posted Jun 19, 2025 - 00:33 UTC
This incident affected: External Services.
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